See Real Results: WhatsApp for Lead Generation

[basedataseo]

E4CC, an English language training provider, faced challenges with siloed operations and slow support response times. It was also primarily using Facebook for customer communication in a region where WhatsApp dominates. Partnering with respond.io, E4CC strategically shifted its support to WhatsApp and increased reach through click-to-chat ad campaigns. This move, along with centralizing operations on a single platform, streamlined management, improved operational efficiency and enabled real-time performance tracking. These changes led to an 80% reduction in response times, optimized sales and support channels and increased student enrollment, significantly boosting E4CC's operational success
“Respond.io has revamped the way we operate at E4CC and the results speak for themselves. One of the things we really want to highlight is the support we receive from our Customer Success Manager at respond.io. Our journey with the team so far has not only been productive, but also a very pleasant one!” – Luis Castillo, E4CC

These changes led to an 80% reduction in response times, optimized sales and list of pakistan whatsapp phone numbers support channels and increased student enrollment, significantly boosting E4CC's operational success.

GETUTOR: Increasing Sales and Improving Customer Experience
GETUTOR, a leading educational consultancy in Hong Kong that matches thousands of students with private tutors, struggled to manage a high volume of WhatsApp messages, which led to missed sales opportunities. The business subscribed to Sleekflow as a WhatsApp API provider but found it couldn't meet its needs.

GETUTOR chose respond.io as a Sleekflow alternative and rapidly saw the desired results. With better inbox organization, it never overlooks a message. Respond.io's onboarding specialists helped the business set up automation to gather key information about students and then automatically assign them to an agent.