Kanta helping patrons at Milton Public Library

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Kanta Kapoor was the first in her family to go to a university. Growing up in New Delhi, she was determined to become an independent woman, and she knew education was the key to success.

“I understand the value of knowledge—to survive in this world, to make a living and make informed decisions,” said Kapoor, who excelled in school and worked at public and university libraries in India for several years before moving to Canada in 2012.


Kapoor developed an expertise in emerging technologies and became an advocate for open sharing of information. Now, she is manager of support services at the Milton Public Library (MPL) in Ontario. In that role, she helped MPL become an early adopter of the Internet Archive’s Open Libraries program, which offers digital access to the physical special database books that a library owns through the library practice known as controlled digital lending (CDL).

For her efforts to broaden access and embrace innovative practices, Kapoor has been named a recipient of the 2021 Internet Archive Hero Award. The annual award recognizes those who have exhibited leadership in making information available for digital learners all over the world. Past recipients have included Michelle Wu, Phillips Academy, the Biodiversity Heritage Library, and the Grateful Dead.


In her career, Kapoor has focused on leveraging technology to improve services to the community. She has a master’s degree in library science and gained a specialty in open-source software and data management through additional graduate studies at the University of Toronto.

Kapoor said she was drawn to MPL in 2019 because the leadership team was forward thinking and there was an opportunity to expand community-led projects.

“We were challenged to think outside of the box and become champions throughout Canadian public libraries to stay ahead of the curve,” Kapoor said.